Documentation
How To Troubleshoot Pop-ups And Opt-ins in PopupAlly Pro
Having trouble with PopupAlly? Explore our troubleshooting tips to resolve common issues and get your popups working seamlessly again.
Issue: Require Name Error For My Opt Ins in Free Version of PopupAlly
Troubleshoot 'Require Name' errors in PopupAlly with this guide, helping you resolve issues that prevent successful opt-ins and ensure smooth user experiences.
Issue: Popup does not appear on the Thank You page in PopupAlly Pro
Resolve issues with popups not appearing on the thank you page using our troubleshooting guide. Find solutions and tips to ensure your popups display correctly.
Issue: I can’t find my download email for PopupAlly Pro
Get help with PopupAlly Pro's download email, including troubleshooting tips and steps to ensure successful access to your software.
Issue: Delay before changes are visible in PopupAlly Pro
Learn why changes to your popups may take time to appear and how to manage delays effectively. Get tips on ensuring your updates are reflected across your site.
Resolving File Error Messages in PopupAlly Pro
Resolve file permission errors with our troubleshooting guide. Find solutions to common issues that may prevent your files from being accessed or modified.
Resolve Styling Issues in PopupAlly Pro
Troubleshoot styling issues in PopupAlly when popups appear without proper formatting, with steps to resolve and ensure consistent design across your site.
Popups Are Missing on Pages in PopupAlly Pro
Troubleshoot and fix issues with popups not appearing on your page. Follow our guide for solutions to common problems, ensuring your popups display correctly and engage visitors.
Issue: Plugin not updating in PopupAlly Pro
Troubleshoot issues with updating the PopupAlly Pro plugin with this guide, ensuring your plugin stays current and fully functional.
Issue: My Smart Subscriber Recognition tags keep disappearing in PopupAlly
Troubleshoot disappearing smart subscriber recognition tags in PopupAlly Pro with this guide, ensuring consistent functionality for a seamless user experience.
Missing or invalid error when subscribing in PopupAlly
Troubleshoot and resolve the 'Missing/Invalid Value' error when subscribing with PopupAlly. Follow our guide to fix this issue.
Why is the Preview Not Accurate in PopupAlly Pro
Troubleshoot discrepancies between the preview and actual popup display in PopupAlly Pro with this guide, ensuring your design appears as intended on your site.
Issue: popup not showing up as ‘exit intent’ in PopupAlly
Learn why your popup may still show as time-delayed despite switching to exit-intent and how to troubleshoot this issue in PopupAlly.
Disable Auto-Unzip When Downloading PopupAlly Plugin
Learn how to prevent your PopupAlly Pro file from auto-unzipping on download with these simple steps for a smoother setup process.