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How to Track Optional Popup CRM Checkboxes in PopupAlly

Are you adding a checkbox to your PopupAlly opt-in forms for compliance with GDPR and other regulations? If so, it’s recommended that you make the checkbox required (tutorial here).

If it’s required, no one will be able to submit the opt-in form without also agreeing to your marketing / GDPR-related terms.

We recommend that you make the checkbox “required” on all of your opt-in forms.

However, because we are committed to your flexibility, know that it is possible to track whether or not someone ticks an optional checkbox on your opt-in forms.

This is not possible for all email marketing systems, and is not the recommended route for GDPR compliance. If you are using an optional checkbox, please make sure to consult with a lawyer for legal advice.

Step 1: Build Your Opt-in Form in Your Email Marketing Service

First, build the opt-in form as you normally would inside your CRM.

Then, review the documentation from your system to make sure the checkbox has been added to the form properly and is being tracked.

If you’re not sure where to find the documentation, check on your system below:

ActiveCampaign

When building your opt-in forms in ActiveCampaign, make sure to add a new field (checkbox) that will be dedicated to your GDPR consent:

As you’re customizing the checkbox field, you can label it “GDPR”. Under Options, write “Yes”. (This will make it easier to see at a glance who checked it, if you need to at a later date)

Lastly, make sure the Checkbox field has been added to your opt-in form.

As always, make sure you save!

ConvertKit

Currently, you must use custom coding to add a checkbox to your opt-in form.
ConvertKit outlines the reasons why in this article.

The article also gives a solution for obtaining consent for existing subscribers, so please read it carefully.

Once again, if your PopupAlly Pro opt-in form has a required checkbox, you do not need to deal with custom coding: all new contacts must have agreed to your terms.

Drip

To add a checkbox to your Drip form, you’ll have to add a “snippet” to the embedded HTML code. Please follow this tutorial.

Once again, if your PopupAlly Pro opt-in form has a required checkbox, you do not need to deal with custom coding: all new contacts must have agreed to your terms.

Infusionsoft / Keap

As you’re setting up your Infusionsoft/Keap form, add a checkbox by going to: Field Snippets > Checkboxes.

In the checkbox settings, name the Label something easy to remember, like “GDPR”. Then, click on the tag button.

Here, you can decide what tag should be added if they check the box. Once again, it will be helpful if the tag is named something similar to GDPR.

Screenshot of wait before you go popup

Once the tag is set up, a number will show up next to the tag icon.

Finally, hit “save” and “publish” the campaign BEFORE you grab the HTML to add to the PopupAlly Pro opt-in.

This is important, since the HTML code on the “Code” tab will only update after the campaign has been published.

Ontraport

When creating your smart form in ONtraport, make sure to click on Add a New Field > Create New Field

When setting up this new field, make sure to select the Checkbox type. Choose a descriptive, easy-to-remember name, like “GDPR”.

Then, click save.

Back inside your form settings, add the new field to the form.

When added, the form will look like this:

Screenshot of popup quiz

As always, click save.

Step 2: Grab the HTML for the Form

See our integration articles, to select your email marketing service, and get your HTML code.

Step 3: Connect the Checkbox To Your Custom Field

When you add the checkbox to your opt-in form, there’s an option to connect it with the new field you added in Step 1 of this tutorial.

Step 4: Test

Once you’re finished, test the opt-in.

If it has been configured successfully, you will see a new GDPR field under the contact that is marked “Yes” based on whether they agreed to your terms or not.

Frequently Asked Questions

  • What systems does PopupAlly work with?

    PopupAlly is a WordPress popup plugin and it integrates with these email marketing systems:

    • ActiveCampaign
    • AWeber
    • MailChimp
    • Infusionsoft
    • Keap
    • ConvertKit
    • Ontraport
    • Mad Mimi
    • GetResponse

    PopupAlly is compatible with all email marketing tools that use custom HTML forms.

  • I'm not a technical person. Is PopupAlly user-friendly for us non-techy peeps?

    Absolutely! PopupAlly was created with you in mind: Our top priority is to combine ease of use with red carpet service to insure you grow your email list as quickly and as easily as possibly, using the most powerful list-building tool there is.

  • What if I install PopupAlly and something ‘breaks’ on my website?

    5-Star, Concierge Tech Support: We have a top-rated, dedicated, and responsive support team who are happy to help!

    Contact us here.

  • I need different popups, in different places, doing different things. Help!

    PopupAlly is perfect for you: Using the 6 Function Controls, and the 6 Power Features, you can create different popups for different areas of your website and have them be activated in different ways. And with the Priority Control Power Feature you can feel confident that your website guests won’t be bombarded with popups because you determine when (or if) readers see other popups elsewhere on your site. If you have multiple websites, you’re covered. You can install & use PopupAlly on all of them.

  • What if I follow best practices and still get complaints?

    Effective Marketing is a Screening Tool: Sometimes there’s just no pleasing folks. Even when we go to extremes. Nathalie once experienced this very thing when a reader signed up at Real Foods Witch, consumed the free content, and then complained that the site’s “Witch” motif was religiously offensive. Go figure! We’ve all been there. Just remember this, when people complain, they’re usually not your ideal customer. But when they’re paying attention (the kind of customer we want!), they’ll likely see you’re doing your best to give them the relevant information they need, when they need it.

  • I still get popups for newsletters & email lists I'm already signed up for! Yikes!

    Smart Subscriber Recognition to the Rescue: Our Smart Subscriber Recognition power feature is a unique solution to this wide-spread problem. This extraordinary feature automatically flags existing newsletter and email subscribers. When readers click links from inside your emails or newsletters, they won’t get more annoying requests to sign up when they land on your website. Because PopupAlly recognizes them immediately and de-activates the popup so it doesn’t appear.

  • I get suspicious when I sign up for something and it goes to a different URL. What's up with that?

    PopupAlly stays on your Website: Compared to other ordinary popups, PopupAlly doesn’t bounce through another company’s website and display another company’s URL. This can be a big trust factor. When people see a different web site address, they immediately get suspicious. When this happens, establishing trust can be more difficult. Which means they may be less likely to do business with you. Or, at best, much slower to say yes, because there is less trust. PopupAlly runs on your website independently because once it’s installed it is part of your website.

  • Does PopupAlly work with mobile?

    Definitely! PopupAlly works on Apple mobile devices like iPhone & iPad. PopupAlly also works on Android devices, including smartphones and tablet computers. It’s the WordPress popup plugin responsive to mobile and different sized screens!

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